O2 network users with older phones are urged to upgrade promptly as the company is set to deactivate its 3G signal in the coming weeks. Failure to do so may result in the loss of access to online services for some individuals. The transition follows similar moves by other providers like EE and Vodafone.
Once the 3G network is shut down, individuals still using outdated devices without 4G or 5G capability will no longer be able to browse the internet or use apps like WhatsApp when not connected to Wi-Fi. Virgin Media O2’s Chief Technology Officer, Jeanie York, emphasized the shift towards faster and more reliable 4G and 5G networks, rendering 3G outdated.
O2 assures that only a small fraction of users will be affected by the change, and those with 3G devices should have received upgrade notifications. It is recommended for users to upgrade promptly to avoid disruptions in mobile data services. While calls and text messages will still be functional post-3G deactivation, mobile data access will cease for non-upgraded devices.
The discontinuation of 3G is driven by the platform’s inability to meet current demands. 3G phones can only access the internet at approximately 6Mbps speeds, far inferior to 5G speeds exceeding 100Mbps. Shutting down 3G will free up more capacity for 4G and 5G services, offering users a superior overall experience.
According to York, the 3G network now accounts for less than 2% of mobile data usage, leading the industry and government to agree on the withdrawal of 3G networks in favor of reallocating mobile spectrum for enhanced 4G and 5G services. This reallocation aims to provide customers with faster data speeds, more reliable streaming, and higher-quality voice calls.
To enhance user experience and optimize mobile services, the phasing out of 3G is a necessary step. It is advised for individuals still reliant on 3G devices to visit local stores or contact O2 for upgrades promptly to avoid service interruptions.