Virgin Media has emerged as the top choice for households seeking superior broadband speed, reliability, and consistent performance, according to the latest evaluation by Opensignal. Virgin Media outperformed all competitors in key metrics, including Download Speed, Upload Speed, Video Experience, and Consistent Quality.
Andrey Popov, Principal Analyst, highlighted Virgin Media’s exceptional broadband experience, attributing it to the company’s upgraded cable-to-fibre network. Virgin’s impressive performance in Download Speed (187.8Mbps) and Reliability Experience (747 points) significantly surpassed other providers relying on the Openreach wholesale platform.
Vodafone secured the second position overall, demonstrating strong performance across all categories. Notably, Vodafone’s utilization of both Openreach and CityFibre networks, a unique dual-network strategy, contributed to its competitive edge over other ISPs.
Among other notable ISPs, BT excelled in Consistent Quality and Download Speed, while Sky was recognized for its Video Experience, securing the second position in the category.
Conversely, Three ranked at the bottom of the list, with the lowest scores in Consistent Quality, Upload Speed, Video Experience, and Reliability Experience. TalkTalk also faced challenges, particularly in download speeds, averaging 55.1Mbps compared to Virgin’s 180Mbps+ score.
The winners of the latest Opensignal survey are as follows:
Consistent Quality:
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – TalkTalk
5th – Sky
6th – Three
Download Speed:
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – Three
6th – TalkTalk
Upload Speed:
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – TalkTalk
6th – Three
Video Experience:
1st – Virgin Media
2nd – Sky
3rd – Vodafone
4th – BT
5th – TalkTalk
6th – Three
Reliability Experience:
1st – Virgin Media
2nd – Vodafone
3rd – Sky
4th – BT
5th – TalkTalk
6th – Three